FAQs

At Pix Mobile, we provide a wide range of mobile technology solutions, including mobile phones, SIM cards, broadbands, and MiFi devices.

Shipping duration typically arrives within 3-5 working days, however, it might take longer or shorter time periods in emergency situations or if the item is out of stock.

Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status and estimated delivery date of your order.

Please refer to our Return Policy for detailed instructions on returning products. Remember, the product must be returned within 14 days of receipt and should be in its original condition and packaging.

Yes, certain items, such as SIM cards and opened software, are non-returnable. Please check our Return Policy for a complete list.

Currently, we focus on shipping within the UK. However, we are looking to expand our services in the future. Stay tuned for updates!

We prioritise the security of our customers’ data. Our website uses advanced encryption technologies, and we never store sensitive payment information on our servers. Please refer to our Privacy Policy for more details.

We’re sorry to hear that! Please contact our customer service team immediately, and we’ll guide you on the steps for an exchange.

Each SIM card comes with detailed instructions for activation. If you encounter any issues, please reach out to our customer support for assistance.

Currently, Pix Mobile operates exclusively online. This allows us to offer competitive prices by reducing overhead costs.

We’re here to help! You can contact our customer service team at [] or visit our Contact Us page for more options.